Frequently Asked Questions

Answers about golf cart service, batteries, oil, parts and custom builds.

For advice about your specific cart, call 239-543-2800. For everything else, start here.

FAQ topics

Common golf cart questions, answered.

Below are answers to questions Cape Coral cart owners ask most often. If you don’t see yours, give us a call and we’ll talk it through.

Service questions

Service & scheduling

Yes. We need to inspect the cart before giving a trade-in quote. The condition, age, model, batteries, accessories and overall mechanical shape all affect the value.

Yes. Gas carts and electric carts have different maintenance and repair concerns, so tell us which type you have when you call.

Ask about pickup and delivery options when you call. Availability may depend on your location and the type of service needed.

If possible, tell us the cart brand, whether it’s gas or electric, what issue you’re noticing, when it started, and whether the cart has had recent repairs or upgrades. Photos can help with parts and custom work.

Maintenance frequency depends on how often you drive the cart, whether it’s gas or electric, and the condition of the batteries, tires, brakes and other components. If your cart is used regularly, a routine inspection is a smart way to catch issues early.

Battery and oil questions

Batteries, oil & basics

No. Use distilled water for golf cart batteries. Minerals in well water or tap water can shorten battery life and create avoidable problems.

Many gas carts use SAE30 oil, but the right oil and amount can depend on the cart model. If you’re not sure, ask us before adding oil or scheduling service.

A Custom Carts carries Trojan Batteries and can help you choose the right battery setup for your golf cart.

Charging problems can come from weak batteries, cable issues, charger problems, poor connections or other electrical concerns. The best next step is to have the cart inspected so the actual cause can be identified.

A slow or weak cart may have battery issues, charging problems, tire issues, brake drag, electrical concerns or mechanical problems. If the cart feels different than usual, schedule service before the issue gets worse.

Repair and upgrade questions

Repair, restore, upgrade

Common warning signs include slow acceleration, charging problems, weak batteries, new noises, brake issues, steering problems, vibration, rough riding, or a cart that won’t start.

That depends on the cart’s condition, the repair cost and how you plan to use it. Our team can inspect the cart and help you compare your options.

Yes. A Custom Carts builds and services custom golf carts, refurbished carts and carts with accessories or fabricated parts.

Yes. We carry and source golf cart parts and accessories. If a standard part isn’t available, our fabrication experience may help us find another solution.

Yes. The right accessory depends on the cart, its condition, and how you plan to use it.

In many cases, yes. Older carts may be good candidates for repair, restoration, refurbishment or custom upgrades. We need to inspect the cart before recommending the best path.

Ready when you are

Have a cart, a repair, or a custom idea in mind?

Call 239-543-2800 to talk with A Custom Carts about your cart, your repair, or the custom golf cart you have in mind.